Terms and Conditions
Effective Date: September 13, 2026
Last Updated: September 13, 2026
Welcome to ZigTech.ai. These Terms and Conditions (“Terms”) govern your access to and use of the ZigTech.ai website, electrical calculation tools, downloadable PDF reports, and related services.
By accessing or using ZigTech.ai, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Company Information
ZigTech.ai is operated by:
Legal Company Name: ZigTech LLC
Website: https://zigtech.ai
Contact Email:info@zigtech.ai
2. Description of Services
ZigTech.ai provides online electrical calculation tools, technical resources, and digital reports, which may include:
- Residential and commercial electrical load calculations.
- Service sizing and related electrical calculations.
- Panel schedules and electrical documentation.
- Single-line diagrams and other technical outputs.
- Downloadable PDF reports.
- Other software tools and digital services introduced on the website.
The available features, pricing, and functionality may change from time to time.
3. Eligibility and Acceptance
By using ZigTech.ai, you represent that:
- You are legally capable of entering into a binding agreement.
- The information you provide is accurate and complete.
- You will use the website in compliance with applicable laws and these Terms.
- You will not use the website for unauthorized, fraudulent, or harmful activities.
If you use ZigTech.ai on behalf of a company or organization, you represent that you have authority to accept these Terms on its behalf.
4. User Accounts
Certain features may require you to create an account.
You are responsible for:
- Providing accurate registration information.
- Maintaining the confidentiality of your login credentials.
- Keeping your account information up to date.
- All activities conducted through your account, except where caused by unauthorized access not attributable to your failure to take reasonable precautions.
You must notify us promptly if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms or present security, legal, or operational risks.
5. Electrical Calculators and Technical Accuracy
ZigTech.ai provides calculation tools intended to assist users with electrical design and engineering-related tasks.
The calculations and generated reports are not a substitute for professional engineering judgment, applicable electrical codes, permitting requirements, or review by a qualified electrical professional.
You acknowledge that:
- Calculation results depend on the accuracy and completeness of the information you enter.
- The tools may contain assumptions, limitations, or implementation errors.
- Electrical requirements may vary by jurisdiction, project conditions, equipment, installation methods, and applicable code editions.
- Generated reports may require additional professional review, correction, or modification.
- You are responsible for verifying all results before using them for design, construction, installation, inspection, or permitting.
ZigTech.ai does not guarantee that any calculation or report will be accepted by a particular authority, inspector, engineer, contractor, or permitting agency.
6. User Responsibilities
You agree to use ZigTech.ai responsibly and to:
- Enter accurate and appropriate project information.
- Review calculation inputs and outputs before relying on them.
- Comply with applicable electrical codes, safety requirements, and local regulations.
- Obtain professional review where required.
- Keep copies of important project documents.
- Avoid using the service in a way that could endanger people, property, or electrical systems.
You must not rely solely on automated calculations for decisions involving electrical safety or compliance.
7. Purchases and Pricing
Certain ZigTech.ai features, reports, or services may require payment.
Before completing a purchase, you will be shown the applicable price and relevant product or service details.
Prices may be displayed in United States dollars (USD) or another currency identified at checkout. We reserve the right to change prices, introduce promotions, or discontinue products at any time. Changes will not affect completed purchases except where required by applicable law.
You agree to provide accurate billing and contact information and to pay all applicable charges associated with your purchase.
8. Payment Processing Through PayPal
ZigTech.ai uses PayPal as a third-party payment processor for applicable purchases.
When you purchase a product or service, payment processing may be handled through PayPal’s systems. Your use of PayPal may be subject to PayPal’s own terms and policies.
ZigTech.ai does not intentionally store complete payment card numbers or card security codes on its website.
For more information, please review the and .
9. Digital Products and PDF Reports
ZigTech.ai may sell or provide downloadable digital products, including electrical calculation reports in PDF format.
After successful payment and processing, the report may be made available through a download link, account dashboard, email, or another delivery method identified at checkout.
You are responsible for:
- Providing accurate information necessary to generate the report.
- Reviewing the report after delivery.
- Downloading and retaining a copy for your records.
- Ensuring that the report meets your intended project requirements before relying on it.
Download availability may depend on technical conditions, account status, and the applicable product configuration.
10. Return, Refund, and Cancellation Policy
10.1 Digital Products
Because ZigTech.ai primarily provides digital products and downloadable PDF reports, purchases are generally non-refundable once the digital product has been successfully generated and delivered, except as required by applicable law or as expressly provided in this policy.
We encourage you to review product descriptions, available previews, and relevant information before completing your purchase.
10.2 Eligible Refund Situations
We may consider a refund or replacement in the following circumstances:
- The purchased digital product was not delivered due to a technical failure attributable to ZigTech.ai.
- The delivered file is corrupted, inaccessible, or materially defective.
- You were charged more than once for the same transaction due to a payment or system error.
- We are unable to provide the purchased product or service.
- A refund is required under applicable consumer protection law.
Where technically feasible, we may offer a corrected or replacement file before issuing a refund for a defective digital product.
10.3 Non-Refundable Situations
Subject to applicable law, refunds may not be available where:
- The report was successfully generated and delivered, and you simply changed your mind.
- You entered incorrect project information and the report was generated according to that information.
- You did not review the product description or applicable requirements before purchase.
- You expected a result different from the calculation methodology or assumptions described for the product.
- The report is not accepted by a third-party engineer, contractor, inspector, or permitting authority due to project-specific requirements.
- You failed to download or retain a report that was successfully made available to you.
These exclusions do not limit any mandatory rights you may have under applicable law.
10.4 Refund Request Procedure
To request a refund, replacement, or assistance with a digital product, contact us at:
Email: info@zigtech.ai
Please include:
- Your name and email address.
- PayPal transaction ID or order number.
- Date of purchase.
- Product or report purchased.
- Description of the issue.
- Relevant screenshots or error messages, if available.
We may request additional information to verify the transaction and investigate the issue.
We will review refund requests on a case-by-case basis and communicate our decision within a reasonable period.
10.5 Refund Processing
Approved refunds will generally be issued through the original payment method, where technically possible.
For payments processed through PayPal, the timing of the refund may depend on PayPal’s processing procedures and your financial institution.
ZigTech.ai is not responsible for delays caused by payment processors or financial institutions outside our reasonable control.
10.6 Subscription Cancellation
If ZigTech.ai offers subscriptions or recurring services, the applicable subscription terms, billing frequency, cancellation process, and refund conditions will be presented at the time of purchase.
Unless otherwise stated, cancellation of a subscription prevents future recurring charges but does not automatically entitle you to a refund for previously completed billing periods.
11. Intellectual Property
All content and materials available on ZigTech.ai, including software, website design, text, graphics, logos, trademarks, documentation, and original calculation tools, are owned by or licensed to ZigTech.ai and are protected by applicable intellectual property laws.
Except as expressly permitted by these Terms or applicable law, you may not:
- Copy, reproduce, or redistribute website content or software.
- Resell or commercially distribute ZigTech.ai tools or reports.
- Reverse engineer, decompile, or attempt to extract source code from our software.
- Remove copyright, trademark, or proprietary notices.
- Use our branding or content in a manner that suggests unauthorized affiliation.
12. Permitted Use of Purchased Reports
Subject to payment and compliance with these Terms, you may use a purchased PDF report for your own legitimate project-related purposes.
Unless otherwise authorized in writing, you may not:
- Resell or sublicense reports as standalone commercial products.
- Repackage reports as your own software or service.
- Systematically reproduce or distribute reports for unrelated commercial use.
- Remove proprietary notices where they are included.
Nothing in this section prevents lawful use of a report by the purchaser, their project team, or professional advisers as reasonably necessary for the intended project, subject to applicable rights and permissions.
13. Prohibited Activities
You must not:
- Use ZigTech.ai for unlawful purposes.
- Attempt to gain unauthorized access to our website, servers, databases, or accounts.
- Interfere with website operation or security.
- Upload malicious code, viruses, or harmful files.
- Scrape, crawl, or extract website content at a scale that burdens or circumvents our systems without authorization.
- Circumvent payment controls, access restrictions, or licensing mechanisms.
- Impersonate another person or organization.
- Use the website to infringe intellectual property, privacy, or other rights.
- Use our calculators or reports in a manner that violates applicable safety requirements or laws.
We may restrict or terminate access when we reasonably believe these Terms have been violated.
14. Third-Party Services and Links
ZigTech.ai may integrate with or link to third-party services, including PayPal, WordPress plugins, hosting providers, analytics services, and external resources.
Third-party services are subject to their own terms and privacy policies. We do not control and are not responsible for the availability, content, security, or independent practices of third-party services.
Your use of such services may create a separate contractual relationship between you and the third-party provider.
15. Availability and Service Changes
We aim to provide reliable access to ZigTech.ai, but we do not guarantee that the website or every feature will always be available, uninterrupted, secure, or error-free.
The website may occasionally be unavailable due to:
- Maintenance and updates.
- Hosting or network issues.
- Security incidents.
- Third-party service interruptions.
- Events beyond our reasonable control.
We may modify, suspend, or discontinue features, tools, products, or services at any time, subject to applicable legal obligations.
16. Disclaimer of Warranties
To the maximum extent permitted by applicable law, ZigTech.ai and its services are provided on an “as is” and “as available” basis.
We disclaim warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted availability, except where such disclaimers are prohibited by law.
We do not warrant that:
- The website will operate without errors or interruptions.
- All calculations will be accurate for every project or installation.
- Reports will satisfy every jurisdiction’s code, permitting, or inspection requirements.
- The website will be free from security vulnerabilities or harmful components.
- Results will meet your particular professional or commercial requirements.
Nothing in these Terms excludes any warranty or consumer right that cannot lawfully be excluded.
17. Limitation of Liability
To the maximum extent permitted by applicable law, ZigTech.ai and its owners, operators, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or services.
This may include loss of profits, revenue, business opportunities, data, or anticipated savings.
To the maximum extent permitted by applicable law, our total liability for claims arising from a paid product or service will not exceed the amount you paid for the specific product or service giving rise to the claim during the applicable period.
This limitation does not apply to liability that cannot lawfully be limited or excluded, including where applicable law provides otherwise for personal injury, fraud, or intentional misconduct.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless ZigTech.ai and its owners, operators, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your violation of these Terms.
- Your misuse of the website or services.
- Your infringement of another person’s rights.
- Your submission of inaccurate or unauthorized information.
- Your violation of applicable laws or regulations.
This provision does not require you to indemnify us for our own liability where such indemnification is prohibited by law.
19. Privacy
Your use of ZigTech.ai is also governed by our , which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that information may be processed as described in that policy.
20. Suspension and Termination
We may suspend or terminate your access to ZigTech.ai, with or without notice where legally permitted, if:
- You violate these Terms.
- Your use presents a security or legal risk.
- We are required to do so by law.
- We discontinue a service or website feature.
- Your account or activity is associated with fraud or abuse.
Upon termination, provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, and dispute-related provisions, will remain in effect.
Termination does not automatically invalidate a refund right that has already arisen under applicable law.
21. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of California, without regard to conflict-of-law principles.
Any disputes arising from or relating to these Terms or your use of ZigTech.ai shall be subject to the jurisdiction of the courts of California, unless applicable law requires a different forum or dispute-resolution process.
Before initiating formal proceedings, the parties are encouraged to attempt to resolve disputes through good-faith communication.
Important: The governing law and jurisdiction must be completed based on the legal entity operating ZigTech.ai and the jurisdictions in which it conducts business.
22. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, pricing, technology, or legal obligations.
When we make changes, we will update the “Last Updated” date at the top of this page. Significant changes may be communicated through the website or other appropriate means where required.
Your continued use of ZigTech.ai after revised Terms are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.
23. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
24. Entire Agreement
These Terms, together with the Privacy Policy and any additional terms presented at the time of purchase or use of a specific service, constitute the agreement between you and ZigTech.ai concerning your use of the website and services, except where additional written agreements apply.
25. Contact Us
If you have questions about these Terms, need assistance with a purchase, or wish to submit a refund request, please contact us:
Legal Company Name: ZigTech LLC
Website: https://zigtech.ai
Email: info@zigtech.ai
We will make reasonable efforts to respond to inquiries and resolve service-related issues promptly.
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