Last Updated: September 13, 2026
This Privacy Policy explains how ZigTech.ai (“ZigTech,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit or use our website, electrical calculation tools, and related services.
By using ZigTech.ai, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website.
1. Company Information
- Website: zigtech.ai
- Legal business name:ZigTech LLC
- Contact email: info@zigtech.ai
For privacy-related questions or requests, please contact us using the information above.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our website.
2.1 Information You Provide
When you use our services, contact us, create an account, or purchase a report, we may collect:
- Name and email address.
- Company or business name.
- Billing and contact information.
- Account credentials, if account registration is available.
- Electrical project information entered into our calculators, such as building type, electrical loads, service information, panel details, and other calculation inputs.
- Messages, inquiries, and other information you voluntarily submit.
Please avoid entering unnecessary sensitive personal information into electrical project descriptions or other free-text fields.
2.2 Information Collected Automatically
When you visit ZigTech.ai, our WordPress website and hosting infrastructure may collect technical information, including:
- IP address.
- Browser type and version.
- Operating system and device information.
- Pages visited, access times, and referring URLs.
- General website usage and diagnostic information.
- Information collected through cookies and similar technologies.
This information may be used for security, troubleshooting, performance monitoring, and improving our services.
3. Electrical Calculators and Project Data
ZigTech.ai provides electrical calculation tools and related PDF reports.
When you enter project data into our calculators, we may process and store that information to:
- Perform requested calculations.
- Generate electrical diagrams, panel schedules, and PDF reports.
- Maintain calculation history or order records, where applicable.
- Provide customer support and troubleshoot errors.
- Improve the functionality and reliability of our tools.
The specific information retained depends on the calculator, plugin, and storage configuration used on the website.
Important: Electrical project inputs and generated reports may contain technical information about buildings or installations. You should not enter confidential information unless necessary for the service.
4. How We Use Your Information
We may use collected information for the following purposes:
- To operate, maintain, and provide ZigTech.ai services.
- To process orders and deliver purchased PDF reports.
- To communicate with you about purchases, support requests, and service updates.
- To authenticate users and maintain account functionality, if applicable.
- To prevent fraud, abuse, unauthorized access, and security incidents.
- To diagnose technical problems and improve website performance.
- To comply with applicable legal, accounting, and regulatory obligations.
- To send promotional communications where permitted by law and consistent with your preferences.
We do not sell your personal information as part of our ordinary business operations.
5. Payments Through PayPal
ZigTech.ai uses PayPal as a payment service provider for applicable purchases.
When you make a payment, PayPal may process payment and transaction information, including information necessary to authorize and complete the transaction, prevent fraud, and comply with its legal obligations.
Depending on the payment integration, ZigTech.ai may receive information such as:
- Your name and email address.
- PayPal transaction ID.
- Payment status.
- Order amount and currency.
- Relevant billing or transaction details provided by PayPal.
We do not intentionally collect or store your full payment card number, CVV, or other complete payment credentials on our WordPress website. Payment information is handled by PayPal according to its own policies and applicable payment-processing requirements.
Please review the PayPal Privacy Statement for details about PayPal’s collection and processing of personal information.
6. WordPress, Plugins, and Website Services
ZigTech.ai is built using WordPress and may use themes, plugins, hosting services, security tools, form plugins, payment integrations, and other third-party services.
These components may process information necessary for their functions, such as:
- User account and login data.
- Form submissions and support inquiries.
- Order and transaction records.
- Technical logs and security information.
- Cookies and session information.
- Calculator inputs and generated report data.
The exact information collected depends on the plugins and services currently installed and enabled on ZigTech.ai.
WordPress itself provides privacy tools and guidance, but website owners must also account for data collection by their specific themes, plugins, and external services.
7. Cookies and Similar Technologies
ZigTech.ai may use cookies and similar technologies to provide essential website functionality and improve the user experience.
Essential cookies
These may be used for:
- WordPress login and authentication.
- Maintaining sessions.
- Security and fraud prevention.
- Shopping cart and checkout functionality, where applicable.
- Saving necessary website preferences.
Analytics and performance cookies
If analytics tools are enabled, they may collect information about website visits, traffic sources, and interactions to help us understand and improve website performance.
Third-party cookies
Payment providers, embedded content, analytics tools, or other external services may set their own cookies when you interact with them. Their use of cookies is governed by their respective privacy policies.
You can manage or delete cookies through your browser settings. Disabling essential cookies may affect the functionality of the website, including login, checkout, or other services.
8. How We Share Information
We may share personal information with the following categories of recipients when necessary to operate ZigTech.ai:
Service providers
We may use third-party providers for hosting, website maintenance, email delivery, security, analytics, payment processing, and technical support. These providers may access information only as necessary to provide their services, subject to their applicable agreements and policies.
Payment processors
PayPal may receive information necessary to process transactions, verify payments, prevent fraud, and meet legal requirements.
Legal and regulatory authorities
We may disclose information when required by applicable law, legal process, court order, or a valid governmental request, or when reasonably necessary to protect our rights, users, or the security of our services.
Business transfers
If ZigTech.ai or its relevant assets are involved in a merger, acquisition, restructuring, or sale, information may be transferred as part of that transaction, subject to applicable legal requirements.
We do not authorize third parties to use your personal information for unrelated purposes beyond their legitimate service, legal, or contractual requirements.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information:
| Information | Retention approach |
|---|---|
| Account information | While the account is active and as necessary afterward |
| Order and payment records | As needed for accounting, legal, and transaction-related obligations |
| Calculator project data | According to the applicable tool’s storage configuration and service requirements |
| Support communications | As necessary to handle inquiries and maintain service records |
| Security and technical logs | For the period reasonably required for security and troubleshooting |
The actual retention period depends on the website’s current configuration and applicable legal requirements.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
These measures may include:
- Access controls for administrative systems.
- Security updates for WordPress, plugins, and server software.
- HTTPS encryption where supported.
- Payment processing through external payment providers.
- Monitoring and protection against malicious activity.
However, no website, server, or electronic transmission can be guaranteed to be completely secure. You should use appropriate care when submitting information online.
11. International Data Transfers
ZigTech.ai and its service providers may process or store information in countries other than the country where you reside.
Where applicable, we take reasonable steps to ensure that international transfers and the handling of personal information comply with relevant legal requirements. The privacy practices of third-party providers, including PayPal, may also govern their processing of your information.
12. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate information.
- Requesting deletion of information, subject to legal and operational exceptions.
- Requesting restriction of certain processing.
- Objecting to particular uses of your information.
- Withdrawing consent where processing is based on consent.
- Requesting a copy of your information in a portable format, where applicable.
- Opting out of marketing communications.
To submit a request, contact us using the details in Section 1. We may need to verify your identity before completing certain requests. We will respond within the time required by applicable law.
You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in those messages. Transactional and essential service communications may still be sent when necessary.
13. Children’s Privacy
ZigTech.ai is not directed specifically at children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
Where another age threshold applies under local law, we will follow the applicable requirements.
14. Third-Party Websites and Links
Our website may contain links to third-party websites, including PayPal, external documentation, software providers, or other resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policies of those websites before submitting personal information.
15. Electrical Calculation Disclaimer
ZigTech.ai provides calculation tools and reports for informational and engineering-support purposes. The results are not a substitute for professional engineering judgment, applicable electrical codes, permitting requirements, or review by a qualified electrical professional.
Users are responsible for verifying inputs, assumptions, calculations, and generated documents before relying on them for design, construction, installation, inspection, or permitting.
This Privacy Policy concerns personal information and does not replace the separate Terms and Conditions governing use of the website and its tools.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page. Significant changes may be communicated through the website or other appropriate means where required.
Your continued use of ZigTech.ai after an updated policy is published constitutes acknowledgment of the revised policy, to the extent permitted by applicable law.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or need clarification about how your information is handled, please contact us:
- Website: ZigTech.ai
- Email: info@zigtech.ai
- Legal business name: ZigTech LLC